Help wanted to trace a software problem
Moderator: Site Management Team
- FosseWay
- Assistant Site Manager
- Posts: 19621
- Joined: Thu Feb 23, 2006 22:26
- Location: Gothenburg, Sweden
Help wanted to trace a software problem
It has come to the SMT's attention that some users are unable to see the "Report this post" button on posts in certain forums. The "Report this post" button shows a ! and is one of the buttons that appear at the top right of every post on the forums when you are logged in.
To get an understanding of how widespread the problem is, we would be very grateful if all users could quickly check that the button is visible in all forums. Please don't actually click the button unless you actively want to report the post in question!
If the button is missing from any/all of the SABRE forums when you are logged in, please send a PM to the President or SMT.
Please do not send a PM if everything is working as it should for you - there is a risk that valid reports will get lost in the avalanche otherwise.
Thanks for your help!
Alex
To get an understanding of how widespread the problem is, we would be very grateful if all users could quickly check that the button is visible in all forums. Please don't actually click the button unless you actively want to report the post in question!
If the button is missing from any/all of the SABRE forums when you are logged in, please send a PM to the President or SMT.
Please do not send a PM if everything is working as it should for you - there is a risk that valid reports will get lost in the avalanche otherwise.
Thanks for your help!
Alex
Last edited by FosseWay on Sat Dec 29, 2018 16:13, edited 1 time in total.
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Re: Help wanted to trace a software problem
Is this an issue when users are logged in, or when they are not??
- Johnathan404
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Re: Help wanted to trace a software problem
It's there on the PC (Chrome under Linux), but not on the phone (Chrome and Android). Maybe it just disappears when the site scales for a smaller screen?
Been everywhere... can't remember any of it
Was fun though
Was fun though
Re: Help wanted to trace a software problem
I can see it on my Win10 PC using Chrome and Edge and IE11.
Re: Help wanted to trace a software problem
No, I’ve been through all the forums and can see it present in all of them in Safari on iPhone. So not a scaling problem - maybe a browser issue? Or browser+viewport size.BeenEverywhere wrote: ↑Sun Dec 30, 2018 21:58It's there on the PC (Chrome under Linux), but not on the phone (Chrome and Android). Maybe it just disappears when the site scales for a smaller screen?
Chris
Roads.org.uk
Roads.org.uk
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Re: Help wanted to trace a software problem
That is properly random. It's there in Chrome on the laptop, phone (but not the other day), and tablet. However, it's not there in Firefox on the laptop.
Been everywhere... can't remember any of it
Was fun though
Was fun though
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Re: Help wanted to trace a software problem
If you look in buttons.css there's a tweak in there for mozilla browsers (eg Firefox). I'm not as good on such matters as I used to be, but I seem to remember IE used to report itself as Mozilla sometimes.
My thoughts would be make yourself a working copy of the skin to play about with and comment out that bit of code. If it's quite an old skin, it may be trying to work around a browser issue that's since been fixed.
Code: Select all
/* Browser-specific tweaks */
button::-moz-focus-inner {
padding: 0;
border: 0
Been everywhere... can't remember any of it
Was fun though
Was fun though
- frediculous_biggs
- SABRE Developer
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Re: Help wanted to trace a software problem
No need for that, Firefox's development tools will allow one to toggle CSS to see the effect with that section enabled or disabled.BeenEverywhere wrote: ↑Sat Jan 05, 2019 09:02 My thoughts would be make yourself a working copy of the skin to play about with and comment out that bit of code. If it's quite an old skin, it may be trying to work around a browser issue that's since been fixed.
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